{"id":770,"date":"2026-01-18T20:04:53","date_gmt":"2026-01-18T11:04:53","guid":{"rendered":"https:\/\/nazolab-japan.com\/?p=770"},"modified":"2026-01-18T20:04:53","modified_gmt":"2026-01-18T11:04:53","slug":"crm-cx%e3%83%99%e3%83%b3%e3%83%80%e3%83%bc%e5%90%84%e7%a4%be%e3%81%ae%e7%8a%b6%e6%b3%81-salesforce","status":"publish","type":"post","link":"https:\/\/nazolab-japan.com\/?p=770","title":{"rendered":"CRM\/CX\u30d9\u30f3\u30c0\u30fc\u5404\u793e\u306e\u72b6\u6cc1 – Salesforce"},"content":{"rendered":"

\u304b\u306a\u308a\u6642\u9593\u304c\u7a7a\u3044\u3066\u3057\u307e\u3044\u307e\u3057\u305f\u304c\u30012025\u5e7411\u670820\u65e5\u306eSalesforce\u3055\u3093\u306e\u30a4\u30d9\u30f3\u30c8Agentforce World Tour Tokyo<\/a>\u306b\u53c2\u52a0\u3055\u305b\u3066\u9802\u304d\u307e\u3057\u305f\u306e\u3067\u3001\u305d\u306e\u5831\u544a\u3068\u79c1\u306a\u308a\u306e\u611f\u60f3\u3092\u8ff0\u3079\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u305f\u304f\u601d\u3044\u307e\u3059\u3002<\/p>\n

\u540c\u793e\u306f\u4f8b\u5e74\u3053\u306e\u6642\u671f\u306b\u6771\u4eac\u3067World Tour\u3092\u884c\u3044\u65b0\u88fd\u54c1\u3084\u9867\u5ba2\u4e8b\u4f8b\u3092\u767a\u8868\u3055\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u672c\u5e74\u306f\u30bf\u30a4\u30c8\u30eb\u306b\u3082\u3042\u308b\u901a\u308a\u201dAgentforce”\u3068\u3044\u3046\u3053\u3068\u3067\u3001\u540c\u793e\u306eAgentic AI\u306e\u53d6\u308a\u7d44\u307f\u304c\u767a\u8868\u5185\u5bb9\u306e\u4e2d\u5fc3\u3060\u3063\u305f\u304b\u3068\u601d\u3044\u307e\u3059\u3002\u4eca\u3084\u3069\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30fb\u30d9\u30f3\u30c0\u30fc\u3055\u3093\u305f\u3061\u3082AI\u3092\u4e2d\u5fc3\u306b\u304a\u8a71\u3055\u308c\u307e\u3059\u304c\u3001CRM\u3064\u307e\u308a\u9867\u5ba2\u5468\u8fba\u306e\u696d\u52d9\u652f\u63f4\u6a5f\u80fd\u3092\u7db2\u7f85\u7684\u306b\u63d0\u4f9b\u3059\u308bSalesforce\u3055\u3093\u3060\u3051\u306b\u3001\u5e45\u5e83\u304f\u3001\u304b\u3064\u5965\u6df1\u304fAgentic\u3064\u307e\u308a\u5404\u9867\u5ba2\u5fdc\u5bfe\u696d\u52d9\u3092AI\u304c\u4ee3\u884c\u3059\u308b\u3068\u3044\u3046\u4e8b\u4f8b\u3092\u4ea4\u3048\u3001\u8aac\u5f97\u529b\u3068\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u3042\u308b\u57fa\u8abf\u8b1b\u6f14\u304c\u884c\u308f\u308c\u305f\u3068\u611f\u3058\u307e\u3057\u305f\u3002<\/p>\n

CRM\u652f\u63f4\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u8a00\u3044\u307e\u3059\u3068\u3001\u901a\u5e38\u306f\u55b6\u696d\u652f\u63f4\u3084\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30b3\u30de\u30fc\u30b9\u3068\u3044\u3063\u305f\u500b\u3005\u306e\u696d\u52d9\u6a5f\u80fd\u3092\u652f\u63f4\u3059\u308b\u5f62\u3067\u63d0\u4f9b\u3055\u308c\u308b\u3053\u3068\u304c\u591a\u3044\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u7d39\u4ecb\u3055\u308c\u305f\u4e8b\u4f8b\u3067\u306f\u3001AI\u3068\u4e00\u5143\u7684\u306b\u7d71\u5408\u3055\u308c\u305f\u9867\u5ba2\u60c5\u5831\u3092\u8ef8\u3068\u3057\u3066\u305d\u308c\u3089\u3092\u3069\u306e\u3088\u3046\u306b\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u6210\u679c\u3092\u51fa\u3057\u3066\u3044\u308b\u304b\u3001\u51fa\u305d\u3046\u3068\u3057\u3066\u3044\u308b\u304b\u306b\u7126\u70b9\u304c\u5f53\u3066\u3089\u308c\u3066\u3044\u305f\u3088\u3046\u306b\u601d\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u5404\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u88fd\u54c1\u7fa4\u3068\u95a2\u9023\u60c5\u5831\u304c\u304a\u4e92\u3044\u306b\u6709\u6a5f\u7684\u306b\u9023\u643a\u3057\u3066\u3044\u306a\u3051\u308c\u3070\u5b9f\u73fe\u3067\u304d\u306a\u3044\u3053\u3068\u3067\u3042\u308a\u3001\u65ad\u7247\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3057\u304b\u63d0\u4f9b\u3057\u3066\u3044\u306a\u3044\u7af6\u5408\u30d9\u30f3\u30c0\u30fc\u3055\u3093\u305f\u3061\u306b\u306f\u304a\u305d\u3089\u304f\u771f\u4f3c\u306e\u3067\u304d\u306a\u3044\u7dcf\u5408\u7684\u3067\u672c\u683c\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3060\u3068\u611f\u3058\u307e\u3059\u3002<\/p>\n

\u5177\u4f53\u7684\u306a\u4e8b\u4f8b\u304c\u3044\u304f\u3064\u304b\u7d39\u4ecb\u3055\u308c\u3066\u304a\u308a\u307e\u3057\u305f\u3002\u8a73\u7d30\u306f\u30a2\u30fc\u30ab\u30a4\u30d6\u914d\u4fe1<\/a>\u3092\u3054\u89a7\u3044\u305f\u3060\u304d\u305f\u304f\u601d\u3046\u306e\u3067\u3059\u304c\u3001\u4f8b\u3048\u3070\u30b3\u30de\u30fc\u30b9\u6a5f\u80fd\u306bAI\u306b\u3088\u308b\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u89e3\u3057\u305f\u95a2\u9023\u30c7\u30fc\u30bf\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u306760\uff05\u306e\u81ea\u52d5\u5316\u306b\u6210\u529f\u3055\u305b\u305f\u4f8b\u3067\u3059\u3068\u304b\u3001Sales\u6a5f\u80fd\u3068Field Service\u6a5f\u80fd\u306e\u9023\u643a\u306e\u307b\u304b\u3001Data360\u306b\u30ac\u30d0\u30ca\u30f3\u30b9\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u3067\u4f11\u7720\u9867\u5ba2\u306e\u30a2\u30af\u30c6\u30a3\u30d6\u5316\u306b\u6210\u529f\u3057\u305f\u4e8b\u4f8b\u306a\u3069\u304c\u5831\u544a\u3055\u308c\u3066\u304a\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u6700\u8fd1\u3088\u304f\u805e\u304b\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u58f0\u3068\u3057\u3066\u3001AI\u304c\u5f93\u6765\u306e\u4eba\u9593\u306e\u4ed5\u4e8b\u3092\u596a\u3063\u3066\u3057\u307e\u3046\u306e\u3067\u306f\u306a\u3044\u304b\u3068\u3044\u3046\u5371\u60e7\u3092\u62b1\u304f\u3068\u3044\u3046\u3082\u306e\u3082\u3042\u308b\u304b\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u540c\u793e\u306fAI\u304c\u4ed5\u4e8b\u3092\u596a\u3046\u306e\u3067\u306f\u306a\u304f\u3001\u4eba\u3068AI\u304c\u5354\u696d\u3059\u308b\u3053\u3068\u3067\uff08AI\u304c\u4eba\u9593\u3092”\u62e1\u5f35”\u3059\u308b\u3053\u3068\u3067\uff09\u30d3\u30b8\u30cd\u30b9\u3092\u767a\u5c55\u3055\u305b\u3066\u3044\u304f\u3068\u3044\u3046\u30b9\u30bf\u30f3\u30b9\u3092\u660e\u793a\u3057\u3066\u304a\u3089\u308c\u307e\u3059\u3002\u79c1\u306a\u308a\u306e\u89e3\u91c8\u3092\u4ed8\u3051\u52a0\u3048\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3068\u3001AI\u304c\u3053\u306a\u305b\u308b\u3088\u3046\u306a\u3044\u308f\u3070\u6a5f\u68b0\u7684\u306a\u30bf\u30b9\u30af\u306fAI\u306b\u4efb\u305b\u3066\u3057\u307e\u3044\u3001\u65b0\u305f\u306b\u767a\u751f\u3059\u308b\u4e8b\u8c61\u306b\u53d6\u308a\u7d44\u3080\u3001\u3042\u308b\u3044\u306f\u696d\u52d9\u6539\u5584\u306e\u65b9\u5411\u6027\u3092\u6a21\u7d22\u3059\u308b\u3068\u3044\u3046\u4eba\u9593\u306e\u5f79\u5272\u304c\u306a\u304f\u306a\u308b\u3053\u3068\u306f\u306a\u304f\u3001AI\u306b\u6559\u3048\u3001\u307e\u305fAI\u306e\u7d50\u679c\u3092\u6559\u308f\u308a\u3068\u3044\u3046\u5f62\u304c\u4eca\u5f8c\u4e3b\u6d41\u306b\u306a\u3063\u3066\u3044\u304f\u3068\u3044\u3046\u3053\u3068\u3067\u306f\u306a\u3044\u304b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002<\/p>\n

\u307e\u305f\u3001\u540c\u793e\u306e\u898b\u9003\u305b\u306a\u3044\u30a2\u30d7\u30ed\u30fc\u30c1\u3068\u3057\u3066\u3001\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed\u300d\u304c\u7d39\u4ecb\u3055\u308c\u3066\u304a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u3001\u81ea\u793e\u304c\u307e\u305a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u9867\u5ba2\u3068\u3057\u3066\u5b9f\u8df5\u3057\u3001\u305d\u3053\u304b\u3089\u5f97\u3089\u308c\u305f\u5b66\u3073\u3092\u4e00\u822c\u306e\u9867\u5ba2\u4f01\u696d\u3078\u63d0\u4f9b\u3057\u3066\u3044\u304f\u3068\u3044\u3046\u3082\u306e\u3067\u3001\u300c\u9867\u5ba2\u306e\u6210\u529f\u300d\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30b5\u30af\u30bb\u30b9\uff09\u3092\u63a8\u9032\u3059\u308b\u4e0a\u3067\u5f37\u529b\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u306a\u308b\u306e\u3067\u306f\u306a\u3044\u304b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n

\u6700\u5f8c\u306b\u3001\u3042\u308b\u7a2e\u91cd\u5927\u306a\u767a\u8868\u3060\u3063\u305f\u306e\u3067\u306f\u306a\u3044\u304b\u3068\u601d\u3046\u3053\u3068\u3067\u3059\u3002\u901a\u5e38\u306f\u540c\u793e\u306b\u9650\u3089\u305a\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30fb\u30d9\u30f3\u30c0\u30fc\u5404\u793e\u306f\u81ea\u793e\u306e\u6210\u9577\u5ea6\u5408\u3044\u3092\u5192\u982d\u306b\u767a\u8868\u3059\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u540c\u793e\u3082\u305d\u306e\u3088\u3046\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u53d6\u3063\u3066\u304a\u308a\u307e\u3057\u305f\u3002\u4ee5\u524d\u3067\u3059\u3068\u3001\u5916\u8cc7\u7cfb\u306e\u4f01\u696d\u3055\u3093\u304c\u65e5\u672c\u56fd\u5185\u306e\u58f2\u4e0a\u984d\u3092\u958b\u793a\u3059\u308b\u3053\u3068\u306f\u63a7\u3048\u308b\u30b1\u30fc\u30b9\u304c\u591a\u304b\u3063\u305f\u3068\u601d\u3046\u306e\u3067\u3059\u304c\u3001\u4eca\u56de\u540c\u793e\u306f\u56fd\u5185\u306e\u58f2\u4e0a\u984d\u304c\u7d042,800\u5104\u5186\u3067\u3042\u308b\u3068\u767a\u8868\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u3053\u3068\u81ea\u4f53\u73cd\u3057\u3044\u3068\u611f\u3058\u307e\u3057\u305f\u3057\u30012,800\u5104\u5186\u3068\u3044\u3046\u984d\u306e\u5927\u304d\u3055\u3001\u6210\u9577\u5ea6\u5408\u3044\u306b\u6539\u3081\u3066\u540c\u793e\u306e\u52e2\u3044\u3092\u75db\u611f\u3044\u305f\u3057\u307e\u3057\u305f\u3002\u3061\u306a\u307f\u306b\u79c1\u81ea\u8eab\u304c\u8abf\u67fb\u3092\u884c\u306a\u3063\u3066\u3044\u305f10\u5e74\u4ee5\u4e0a\u524d\u306e\u6570\u5b57\u3067\u3059\u3068\u3001\u65e5\u672c\u5168\u4f53\u306eCRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u58f2\u4e0a\u3092\u8db3\u3057\u5408\u308f\u305b\u3066\u3082500\u5104\u5186\u306b\u3082\u6e80\u305f\u306a\u3044\u72b6\u6cc1\u3067\u3057\u305f\u3002<\/p>\n

\u4ee5\u4e0a\u3001\u7c21\u5358\u3067\u3059\u304c\u3001Salesforce\u3055\u3093\u306e\u76ee\u899a\u307e\u3057\u3044\u6210\u9577\u3076\u308a\u3092\u3054\u7d39\u4ecb\u81f4\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u304c\u5f53\u30d6\u30ed\u30b0\u306e\u4e3b\u984c\u3067\u3042\u308b\u300c\u65e5\u672c\u578b\u30d3\u30b8\u30cd\u30b9\u306e\u30ca\u30be\u300d\u3068\u3069\u3046\u95a2\u4fc2\u3059\u308b\u306e\u304b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3051\u308c\u3069\u3082\u3001\u3084\u306f\u308a\u3053\u306e\u3088\u3046\u306a\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u6df1\u304f\u95a2\u308f\u308b\u3053\u3068\u306f\u9593\u9055\u3044\u306a\u3044\u3068\u601d\u3044\u307e\u3059\u3002\u3067\u306f\u3001\u305d\u308c\u3092\u8ab0\u304c\u3069\u306e\u3088\u3046\u306b\u63a8\u9032\u3057\u3001\u3069\u306e\u3088\u3046\u306a\u6210\u679c\u3092\u751f\u307f\u51fa\u3059\u304b\u3068\u3044\u3046\u3053\u3068\u3092\u660e\u78ba\u306b\u793a\u3057\u3066\u3044\u304f\u8ab2\u984c\u304c\u6b8b\u3055\u308c\u3066\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u3002\u672c\u30d6\u30ed\u30b0\u3067\u306f\u8ab2\u984c\u89e3\u6c7a\u306e\u30d2\u30f3\u30c8\u3068\u306a\u308b\u6d3b\u52d5\u3092\u7d9a\u3051\u3066\u53c2\u308a\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

\u304b\u306a\u308a\u6642\u9593\u304c\u7a7a\u3044\u3066\u3057\u307e\u3044\u307e\u3057\u305f\u304c\u30012025\u5e7411\u670820\u65e5\u306eSalesforce\u3055\u3093\u306e\u30a4\u30d9\u30f3\u30c8Agentforce World Tour Tokyo\u306b\u53c2\u52a0\u3055\u305b\u3066\u9802\u304d\u307e\u3057\u305f\u306e\u3067\u3001\u305d\u306e\u5831\u544a\u3068\u79c1\u306a\u308a\u306e\u611f\u60f3\u3092\u8ff0\u3079\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u305f\u304f\u601d\u3044\u307e\u3059\u3002 \u540c\u793e\u306f\u4f8b\u5e74\u3053\u306e\u6642\u671f […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,2],"tags":[],"class_list":["post-770","post","type-post","status-publish","format-standard","hentry","category-crm-cx","category-2"],"_links":{"self":[{"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=\/wp\/v2\/posts\/770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=770"}],"version-history":[{"count":8,"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=\/wp\/v2\/posts\/770\/revisions"}],"predecessor-version":[{"id":778,"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=\/wp\/v2\/posts\/770\/revisions\/778"}],"wp:attachment":[{"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=770"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=770"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nazolab-japan.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}